i-induct comprises of a small team of Human Service and Technical professionals, all of whom have specific and extensive experience in the not-for-profit sector in managerial, clinical, and educational settings.
Andrew Williams:
i-induct was created by Andrew Williams who has spent over 32 years within the Human Services sector. He has worked at all 3 levels of government as well as holding executive and general management roles in a large National Not-for-profit agency.
Andrew's particular expertise includes:
- Providing short, medium, and long term business strategies within Human Service Agencies, especially Disability Services,
- Managing complex multi-site community based services across large geographical areas,
- Communicating and consulting with a broad cross-section of people, communities, and environments (government, service users, families, staff, boards of management, volunteers, etc).
- Developing risk management and other key business processes within not-for-profit environments,
- Development and assessment of service viability models,
- Developing and preparing tenders and submissions.
Wendy Williams:
Wendy has over 30 years experience as a Registered Nurse and is a Clinical Nurse Consultant within i-induct. Wendy also manages the administrative background within the i-induct cloud.
Wendy also provides support to our client agencies on matters relating to Clinical Governance, Health and Physical Practices and Medication Management.
Wendy has significant experience in:
- Support and Care Plans;
- Competency Based Assessment within a nursing and residential care environment;
- complex health care needs;
- Medication management and administration; and
- Infection control and risk within a community support setting.
Daniel Thornbury:
Dan has worked for over 20 years in the technology and online learning sector in Australia and manages the design and implementation of the iinduct platform.
Dan holds a Master of Education in Information and Communication Technology in Education as well as a Degree in Adult Learning and Development.
Dan has worked in the private sector as well as holding senior positions within the Victorian Education Sector (Queens College) and various RTO’s and TAFE.
Dan’s particular focus is designing the architecture needed for people to effectively engage with online content. His skills and experience include:
- Platform development; technical and strategic direction, including business planning and sales strategy development.
- API integration design, development and maintenance (e.g.: Braintree/Paypal/Google API/SMS Gateway)
- Web site traffic growth and monitoring, UI and UX development
- Mobile Optimisation
- Custom online solutions for SMEs using custom frameworks
David Reynolds:
David has over 30 years’ experience in Learning and Organisational Development including the Higher Education and Retail sectors with broad experience in the implementation of face-to-face, online and blended learning solutions. David designs and creates content and online learning material within the i-induct platform.
Excellent customer service is David’s top priority.
David holds a Master of Education (Information Technology in Education & Training) and a Graduate Diploma in Adult Education & Training. His skills include:
- Workplace training, facilitation & coaching;
- Content design and creation;
- Policy and procedure analysis and improvement;
- Stakeholder engagement & relationship management; and
- Project management.
Jo Croker:
Jo has worked for over 17 years in the Disability and Health Sectors and has extensive experience in development of training packages and facilitation. Jo is also an experienced manager of national learning teams.
Jo is our General Manager and is responsible for the day-to-day operations and strategy at i-induct.
Jo has worked in the government and private sectors and has a real passion for ensuring that education and training for all staff is available to ensure vulnerable people are supported in the best possible way and their human rights are upheld.
Jo holds Certificates in Disability and Training and Assessment.
Jo's skills and experience include:
- NDIS understanding;
- Analysis and process improvement;
- Workplace training and assessment;
- Project Management; and
- Leadership.
Kylie Gilroy:
Kylie has over 20 years experience as an office and systems administrator within community services and commercial enterprises.
Her role at i-induct includes administering and processing enrolments and learning options for our customers, as well as providing support to our customer administrators.
Kylie’s particular expertise includes:
- Office Administration;
- Systems Support;
- Data Entry and Processing; and
- Customer Service.
Simba:
Simba has over 13 years experience as a Canine Happiness Infusion Consultant. His particular expertise includes:
- Laying on the office floor;
- Laying in the car;
- Being awake at precisely 6.30am; and
- Imparting human happiness wherever he goes and to whomever he meets.